The First
Bank Nigeria Limited has introduced a chat banking on Whatsapp that enables
customers to carry out key banking transactions for 24 hours every day.
The bank
said the new banking channel would enable customers to open new accounts,
receive instant transaction notifications, check their balances on the go,
carry out transfers and airtime top up.
Speaking
at the unveiling of the banking service in Lagos, the Managing Director/Chief
Executive Officer, FBN and subsidiaries, Dr Adesola Adeduntan, said the new
platform aimed to effectively and efficiently meet customers’ financial needs.
To ensure
the security of transactions on the platform, he said customers would be able
to generate a WhatsApp banking PIN and all the transaction authentications
would be done using a safe link, thereby ensuring the security of customers’
details.
“First
Bank chat banking on WhatsApp is another significant milestone in our mission
to provide convenient and fast payment solutions to our customers.
“It is one
of the ways First Bank puts You First and enables you to stay connected with
your contacts, loved ones, friends and finances all on the go while you chat
with them because, at First Bank, we are driven to bolster relationships on all
fronts, anywhere and anytime,” he said.
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